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Management Capabilities
Service Level Management
Involves integration of disparate IT technology components into a service representation that is the sum of the whole.
End User Management
To maintain high levels of online service quality, organizations must adopt an application and services management strategy that helps companies ensure that online end users receive the best possible experience through their application.
Application Performance Management
Application and IT managers can understand end-user service levels for their critical business applications.
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Database Management
Spans multiple database platforms, including Oracle, SQL Server, DB2 LUW and Sybase, to provide a true enterprise solution for database performance and availability.
Infrastructure Management
Infrastructure management involves the monitoring, control, configuration, change and release management of network devices, servers, operating systems and other IT infrastructure items.
Virtualization Management
Understand the virtual infrastructure by managing all views of the virtual environment including the datacenter, cluster, resource pool, ESX servers and virtual machines, while correlating all the virtualization activity with the rest of the application environment.
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