In addition to connectors delivered with Quick Connect Sync Engine, Quick Connect for Base Systems version 1.2 allows you to install  connectors to the following categories of data systems:

• Delimited text file: Implements connection to a text file representing a point-in-time snapshot of a data repository.
• Microsoft SQL Server: Implements connection to a SQL database.
• LDAP Directory: Implements connection to LDAP Directory services.
• OLE DB: Implements connections to relational databases using an OLE DB provider.
• Sun ONE Directory server: Implements connection to Sun ONE Directory Server (formerly iPlanet Directory Server).
• Oracle: Implements connection to an Oracle database.
• NDS:  Implements connection to Novel Directory service.

With Quick Connect for Base Systems, you can synchronize the identity information between those connected data systems and Active Directory.

TF00101609
Fixed: Quick Connect fails to update the Novel eDirectory attributes that conform to the Time syntax (e.g. loginTime, loginExpirationTime), returning the "A constraint violation occurred." error message.

TF00103531
Fixed: When configuring a connection to a Sun One directory server that has only one partition, the Add Connected System wizard fails returning an error message.

TF00048527
The provisioning, deprovisioning and update operations from ActiveRoles Server to the delimited text file connected systems are not supported.

WORKAROUND
For information on how to work around this problem, contact Quest Support.

TF00048530
When using the Add Connected System wizard to create a connection to Sun One Directory Server (formerly IPlanet Directory Server), on the "Specify connection settings for LDAP directory service" page, you may encounter this error: "The specified LDAP Directory service cannot be contacted. Details: One or more arguments are invalid."

WORKAROUND
To resolve this issue, complete the following steps:

1. In the Add Connected System wizard, on the "Specify connection settings for LDAP directory service page", click Advanced Options.
2. In the "Advanced" dialog box, clear the "Force ADSI to use secure authentication" check box and then click OK.
3. Click Next to proceed with the wizard.

TF00048550
When synchronizing with an LDAP Directory service data system, you may encounter the following issue: Quick Connect synchronizes only a part of objects from the synchronization scope.

WORKAROUND
To resolve this issue, complete the following steps:

1. Switch to the [QC Installation folder]\Service\Connectors\GenericLdapConnector folder.
   A typical path to this folder is as follows: C:\Program Files\Quest Software\ActiveRoles Quick Connect 4.0\Service\Connectors\GenericLdapConnector\
2. With a text editor, such as Notepad, open the ConnectorConfig.xml file. 
3. In this file, change the value of the SearchPageSize element in the following way:
   replace "<SearchPageSize>0</SearchPageSize>" with "<SearchPageSize>1000</SearchPageSize>."
4. Save changes to the ConnectorConfig.xml file, and then try to run the synchronization step again.

Important: This procedure does not apply to Sun One Directory Server.

TF00048118
When deprovisioning objects, you may encounter the following issue: the synchronization operation fails with the "The source entry is not available" error.

WORKAROUND
To resolve this issue, when configuring the deprovisioning rules for source objects that are out of synchronization scope avoid using the source object attributes values in the Attribute update rules, Move target object rule, and Rename target object rule. These rules can be configured on the "Configure the deprovisioning rules" page of the Add Synchronization Step wizard.

TF00054461
When provisioning objects from ActiveRoles Server to a connected data system using a Generic LDAP connector, you may encounter the error message "The directory property cannot be found in the cache." This problem occurs if values of UniqueID attributes defined for the connected data system are not set.

WORKAROUND
To resolve this issue, configure Attribute Populations rules for UniqueID attributes.
To configure Attribute Populations rules, complete the following steps:

1. In the Quick Connect console, open the "Workflows" tab, and then open the tab for workflow that contains a link to the provisioning synchronization step where the problem  occurred.
2. Double-click that synchronization step. The "Provisioning Step Settings" dialog box opens.
3. In the" Provisioning Step Settings" dialog box, open the "Provisioning Rules" tab, expand "Configure Initial Attributes Population Rules", and then use the "Attributes| Rule| Script| Text" split button to configure Initial Attributes Populations Rules for UniqueID attributes.
4. When finished, click OK to close the "Provisioning Step Settings" dialog box.
5. Restart the provisioning step again.

TF00054467
Incorrect behavior of the application: when performing a provisioning or deprovisioning synchronization step, a provisioned object can be provisioned again; the application can deprovision objects that do not meet the deprovisioning criteria, etc.
This issue shows up if you have configured the attribute update rules for attributes used to uniquely identify an object in the connected system.

WORKAROUND
To resolve this issue, do not configure the attribute update rules for those attributes.

TF00056121
Incorrect behavior of the application when synchronizing group memberships for connected data systems using Generic LDAP connector: when performing a synchronization operation, Quick Connect Sync Engine may return an error message that depends on the particular connected system. The synchronization operation fails for some of groups to synchronize.

WORKAROUND
To resolve this issue, complete the following steps:

1. Ensure that mapping rules are configured for all classes of objects that are members of groups to synchronize. To configure mapping rules, use the "Mapping" tab in Quick Connect console.
2. Ensure that Naming attributes are defined for all classes of objects that are members of groups to synchronize. To define Naming attributes, use the "Connection Information" tab in the "Connection Properties" dialog box for the connected system where the problem occurred.

WORKAROUND
To resolve this issue, complete the following steps:

1. Restart Microsoft SQL Server to which Quick Connect Service must connect.
2. Restart Quick Connect Service.

The table below outlines the hardware and software requirements for installing Quick Connect for Base Systems.

The table below outlines the software requirements for using the following connectors:

This release is Unicode-enabled and supports any character set. In this release, all product components should be configured to use the same or compatible character encodings and should be installed to use the same locale and regional options. This release is targeted to support operations in the following regions: North America, Western Europe and Latin America, Central and Eastern Europe, Far-East Asia, Japan.

Licensing

To use Quick Connect for Base Systems, you need to obtain a license from Quest Software. The license specifies the maximum number of enabled user accounts in all domains managed by ActiveRoles Server. When installing Quick Connect for Base Systems, you will be prompted to install the license key file purchased from Quest Software.

Important: You can install Quick Connect for Base Systems only on a computer running Quick Connect Sync Engine.

Installing Quick Connect for Base Systems

Use the following steps to install Quick Connect for Base Systems:

1. On a computer running a 32-bit edition of Windows, install the delivered file "QuickConnectForBaseSystems_x86.msi"
   -- OR --
   On a computer running a 64-bit edition of Windows, install the delivered file "QuickConnectForBaseSystems_x64.msi."
   The ActiveRoles Quick Connect for Base Systems Installation wizard starts.
2. On the Welcome page, click Next.
3. On the License Agreement page, select the I accept the license agreement option and click Next.
4. On the User Information page, specify your personal information, and then click Licenses.
   The License Manager dialog box opens.
5. In the License Manager dialog box, click Browse License, using the Open dialog box locate and open the license key file purchased from Quest Software, and then click Close.
6. On the User Information page, click Next to proceed with the installation process.
7. On the Select Features page, ensure that all features you want to install are selected, and then click Next.
8. On the Ready to Install the Application page, review the installation settings you are going to use. To proceed with the installation process, click Next.
9. On the Completion page, ensure, that the Restart Quick Connect service now for changes to take effect check box is selected, and then click Finish to close the wizard.

Configuring Connections to External Data Systems

After you install Quick Connect for Base Systems, use the ActiveRoles Quick Connect Administration console (hereafter the Quick Connect console) to configure connections to the following categories of the connected data systems:

• Delimited text file
• Microsoft SQL Server
• LDAP Directory services
• Sun One Directory server
• OLE DB
• Oracle
• Novel Directory service

Important: Before configuring a connection to an Oracle database, on the computer running Quick Connect Sync Engine, install Oracle client software 8.1.7 or higher. For detailed information about how to install and configure Oracle client, refer to Oracle documentation.

For detailed information about how to configure connections to external data systems, refer to "Configuring Connections to External Data Systems" in Quest ActiveRoles Quick Connect - Administrator Guide.

Please refer to our Web site for regional and international office information.

Contact Customer Support:

Quest Support is available to customers who have a trial version of a Quest product or who have purchased a commercial version and have a valid maintenance contract.

Quest Support provides around the clock coverage with SupportLink, our web self-service. Visit SupportLink at http://support.quest.com 

From SupportLink, you can do the following:

• Quickly find thousands of solutions (Knowledgebase articles/documents).
• Download patches and upgrades.
• Seek help from a Support engineer.
• Log and update your case, and check its status.

View the Global Support Guide for a detailed explanation of support programs, online services, contact information, and policy and procedures. The guide is available at: http://support.quest.com/pdfs/Global Support Guide.pdf

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