• Delimited text file: Implements connection to a text file representing a point-in-time snapshot of a data repository.
• Microsoft SQL Server: Implements connection to a SQL database.
• LDAP Directory: Implements connection to LDAP Directory services.

With Quick Connect for Base Systems, you can synchronize the identity information between those connected data systems and Active Directory.

TF00048527
The provisioning, deprovisioning and update operations from ActiveRoles Server to the delimited text file connected systems are not supported.

WORKAROUND
For information on how to work around this problem, contact Quest Support.

TF00048530
When using the Add Connected System wizard to create a connection to Sun One Directory Server (formerly IPlanet Directory Server), on the "Specify connection settings for LDAP directory service" page, you may encounter this error: "The specified LDAP Directory service cannot be contacted. Details: One or more arguments are invalid."

WORKAROUND
To resolve this issue, complete the following steps:

1. In the Add Connected System wizard, on the "Specify connection settings for LDAP directory service page", click Advanced Options.
2. In the "Advanced" dialog box, clear the "Force ADSI to use secure authentication" check box and then click OK.
3. Click Next to proceed with the wizard.

TF00048118
When deprovisioning objects, you may encounter the following issue: the synchronization operation fails with the "The source entry is not available" error.

WORKAROUND
To resolve this issue, when configuring the deprovisioning rules for source objects that are out of synchronization scope avoid using the source object attributes values in the Attribute update rules, Move target object rule, and Rename target object rule. These rules can be configured on the "Configure the deprovisioning rules" page of the Add Synchronization Step wizard.

TF00054461
When provisioning objects from ActiveRoles Server to a connected data system using a Generic LDAP connector, you may encounter the error message "The directory property cannot be found in the cache." This problem occurs if values of UniqueID attributes defined for the connected data system are not set.

WORKAROUND
To resolve this issue, configure Attribute Populations rules for UniqueID attributes.
To configure Attribute Populations rules, complete the following steps:

1. In the Quick Connect console, open the "Workflows" tab, and then open the tab for workflow that contains a link to the provisioning synchronization step where the problem  occurred.
2. Double-click that synchronization step. The "Provisioning Step Settings" dialog box opens.
3. In the" Provisioning Step Settings" dialog box, open the "Provisioning Rules" tab, expand "Configure Initial Attributes Population Rules", and then use the "Attributes| Rule| Script| Text" split button to configure Initial Attributes Populations Rules for UniqueID attributes.
4. When finished, click OK to close the "Provisioning Step Settings" dialog box.
5. Restart the provisioning step again.

TF00056121
Incorrect behavior of the application when synchronizing group memberships for connected data systems using Generic LDAP connector: when performing a synchronization operation, Quick Connect Sync Engine may return an error message that depends on the particular connected system. The synchronization operation fails for some of groups to synchronize.

WORKAROUND
To resolve this issue, complete the following steps:

1. Ensure that mapping rules are configured for all classes of objects that are members of groups to synchronize. To configure mapping rules, use the "Mapping" tab in Quick Connect console.
2.  Ensure that Naming attributes are defined for all classes of objects that are members of groups to synchronize. To define Naming attributes, use the "Connection Information" tab in the "Connection Properties" dialog box for the connected system where the problem occurred.

TF00056612
Synchronization with OLE DB and ODBS data systems is not supported.

WORKAROUND
To synchronize with OLE DB and ODBS data systems, use the Scheduled Import Wizard 3.5.

WORKAROUND
To synchronize with Oracle database, use the Scheduled Import Wizard 3.5. 

WORKAROUND
To resolve this issue, configure the LDAP Generic connector instead.

The table below outlines the hardware and software requirements for installing and running Quick Connect for Base Systems.

This release is Unicode-enabled and supports any character set. In this release, all product components should be configured to use the same or compatible character encodings and should be installed to use the same locale and regional options. This release is targeted to support operations in the following regions: North America, Western Europe and Latin America, Central and Eastern Europe, Far-East Asia, Japan.

Licensing

To use Quick Connect for Base Systems, you need to obtain a license from Quest Software. The licensing is based on the total number of the synchronized enabled user accounts in the target connected data systems supported by Quick Connect for Base Systems. When installing Quick Connect for Base Systems, you will be prompted to install the license key file purchased from Quest Software.

Important: You can install Quick Connect for Base Systems only on a computer running Quick Connect Sync Engine.

Installing Quick Connect for Base Systems

Use the following steps to install Quick Connect for Base Systems:

1. In the Quest ActiveRoles Server CD Autorun window, click Solutions, under ActiveRoles Quick Connect, click Quick Connect, and then double-click Quick Connect for Base Systems.
   The ActiveRoles Quick Connect for Base Systems Installation wizard starts.
2. On the Welcome page, click Next.
3. On the License Agreement page, select the I accept the license agreement option and click Next.
4. On the User Information page, specify your personal information, and then click Licenses.
   The License Manager dialog box opens.
5. In the License Manager dialog box, click Browse License, using the Open dialog box locate and open the license key file purchased from Quest Software, and then click Close.
6. On the User Information page, click Next to proceed with the installation process.
7. On the Select Features page, ensure that all features you want to install are selected, and then click Next.
8. On the Ready to Install the Application page, review the installation settings you are going to use. To proceed with the installation process, click Next.
9. On the Completion page, click Finish to close the wizard.

Configuring Connections to External Data Systems

After you install Quick Connect for Base Systems, use the ActiveRoles Quick Connect Administration console (hereafter the Quick Connect console) to configure connections to the following categories of the connected data systems:

• Delimited text file
• Microsoft SQL Server
• LDAP Directory services

Use the following steps to configure a connection:

1. Start the Quick Connect console: click Start, point to All Programs -> Quest Software-> ActiveRoles Quick Connect, and then click ActiveRoles Quick Connect Administration Console.
2. In the Quick Connect console, open the Connections tab, and then click the Click to add a new connected system link.
   The Add Connected System wizard starts.
3. On the Select connector and specify connection name page, in the Connection name text box, type the connection name; from the Select connector list, select the connector designed for the data system to which you configure a connection, and the click Next.
4. Follow the provided instructions to complete the wizard.
   These instructions depend on the database type. The steps to configure connections to data systems supported by this connector pack are detailed below.

• Configuring connection to delimited text file
• Configuring connection to LDAP directory service
• Configuring connection to SQL Server

Configuring Connection to Delimited Text File

If you select to configure a connection to a delimited text file (DT file), the wizard will display the Configure delimited text file connection settings and the Confirm delimited text file format pages. 

Steps to complete the Configure delimited text file connection settings page:

1. Click Browse, and then select the DT file with the Open dialog box.
2. Under Access delimited text file using, do one of the following:
• Select the Quick Connect service account option to have Quick Connect Sync Engine to access the specified DT file in the security context of the Quick Connect service account.
• Select the Windows account option and then specify the login name and password of the user account under which the application will access the DT file.
3. Optionally, click Test connection to attempt a connection to the specified DT file. If the connection fails, ensure that the settings are correct.
4. Click Next to proceed to the Confirm delimited text file format page.

Steps to complete the Confirm delimited text file format page:

1. Set delimiter for the selected DT file. To do this, select one of the following delimiters:
   Comma, Tab, Semicolon
   -- OR --
    to set your custom delimiter, click Other, and then type the delimiter in the text box next to Other.
2. If the first line of the DT file contains the attributes names, select the Use first row for attribute names check box. Otherwise, leave this check box cleared.
3. Optionally, click Advanced to specify advanced options for the delimited text file, such as the page encoding.
4. Click Next, and follow the provided instructions to complete the wizard.

Configuring Connection to LDAP Directory Service

If you select to configure a connection to an LDAP directory service, the wizard will display the Specify connection settings for LDAP directory service page.

Steps to complete the Specify connection settings for LDAP directory service page:

1. In the Server text box, type the fully qualified DNS name (for example, ldap.mycompany.com) of the computer running the service.
2. In the Port text box, type the Lightweight Directory Access Protocol (LDAP) communication port number in use by the service.
3. Optionally, click Advanced to specify advanced options to access the service.
4. Under Access LDAP directory service using, do one of the following:
• Select the Quick Connect service account option to have Quick Connect Sync Engine to access the LDAP directory service in the security context of the Quick Connect service account.
• Select the Windows account option and then specify the login name and password of the user account under which the application will access the LDAP directory service.
5. Optionally, click Test connection  to attempt a connection to the specified LDAP directory service. If the connection fails, ensure that the settings are correct.
6. Click Next, and follow the provided instructions to complete the wizard.

 Configuring Connection to SQL Server

If you select to configure a connection to a SQL Server database, the wizard will display the Configure connection string page, the Data Link Properties dialog box, and the Select table page.

To configure a connection to a SQL Server database, perform the following steps:

1. On the Configure connection string page, click Configure.
   The wizard displays the Data Link Properties dialog box. 
2. In the Data Link Properties dialog box, open the Connection tab, and then do the following:
• In the Select or enter a server name text box, type the location of the server where the database you want to access is located or select a server name from the provided list.
• Under Enter information to log on to the server, click Use Windows NT Integrated security to access SQL Server using the Quick Connect service account
  -- OR --
  click Use a specific user name and password to use a supplied user name and password to authenticate your logon information to SQL Server data.
• Click Select the database on the server, and then type the database name that you want to access or select its name from the provided list.
• Optionally, click Test connection to attempt a connection to the specified data source. If the connection fails, ensure that the settings are correct. For example, spelling errors and case sensitivity can cause failed connections.
• Click OK to close the Data Link Properties dialog box.
3. Click Next to proceed to the Select table page.
4. On the Select table page, in the Get data from table text box, type the name of the table in the SQL Server database you want to access. To ensure that the table name is correct, click the Preview button.
   The table data is displayed in a separate window,
5. Click Next, and follow the provided instructions to complete the wizard.

Please refer to our Web site for regional and international office information.

Contact Customer Support:

Quest Support is available to customers who have a trial version of a Quest product or who have purchased a commercial version and have a valid maintenance contract. Quest Support provides around the clock coverage with SupportLink, our web self-service. Visit SupportLink at http://support.quest.com

From SupportLink, you can do the following:

• Quickly find thousands of solutions (Knowledgebase articles/documents).
• Download patches and upgrades.
• Seek help from a Support engineer.
• Log and update your case, and check its status.

View the Global Support Guide for a detailed explanation of support programs, online services, contact information, and policy and procedures. The guide is available at: http://support.quest.com/pdfs/Global Support Guide.pdf

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© 2008 Quest Software, Inc. ALL RIGHTS RESERVED.

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